Severities help you to categorize your Issues according to the seriousness of their impact and urgency to get it fixed. Issue severity field represents both severities of its impact and priority of getting it fixed. Get the influential defects fixed first by assigning them the highest severity. There is a default set of defined severities in Yodiz, but you can customize them in “Manage Severities” section.
Severity Labels are handled at Organizational or Company level. Any changes in severity names will reflect across all projects within your company.
Suggested guidelines to use these categories are:
|Blocker||Highest severity level, indicating a serious failure that causes termination of a complete system. A must and urgent fix required.|
|Critical||Indicating termination of one or more system components or resulting in loss or corruption of unsaved data. A must and resolute fix needed.|
|Major||An important defect and consider to fix it. However, an acceptable workaround to keep working exists.|
|Normal||An error that is causing incomplete, and incorrect results. A fix needed at some stage to prevent an unknown severe error occurring in the future.|
|Minor||A trivial and low severity issue that has little effect on system features. An acceptable workaround is also available.|
|Enhancement||A suggestion to enhance existing feature. It was not described in original feature and could add value to the system users.|
Note: You need Super Admin rights for accessing Manage Severities section.
Edit A Severity Category
There is a default set of severity categories that is the subjective rating to describe defect impact on the system. You can change a Severity category name according to terms used in your organization by following the navigation below:
There is a pencil icon provided next to each status, clicking on it to edit the name of the specified severity. You can change the name of single or multiple severities.
Restore Original Severity Name
All the names can be restored to the default names by clicking on “Restore to default” link provided at the top of severity categories. You can also revert the changes for a single severity as well, by clicking on the ellipses icon provided at the right end of each severity.