If you see suddenly a strange behaviour like view not loading or some other issue, it might be caused by either cache or cookies issue. As a first step, you can try Yodiz in “Incognito” or “Private” mode and if things working fine then most likely issues are related to cache or cookies. To clear cache, you need to hard refresh your browser and instructions can be found here. Follow the steps described below to remove Yodiz cookies from your browser.


Here is a step by step guide to remove cookies from Firefox browser. Follow this step:

Go to Menu > Options


Privacy > remove individual cookies

firefox-privacy After Clicking on remove individual cookies a pop-up will appear. Now you have two ways to remove cookies.

1. Scroll down and find specific site folder and remove selected as shown in image. 2. Type your specific keyword in search box and after fetching data click on remove all.

firefox-cookies After Completing this process your firefox browser cookies are removed. Now hard refresh your browser and enjoy web surfing.
In Yodiz’s Case: Now you can use updated version of yodiz app after removing browser cookies.


Here is a step by step guide to remove cookies from Chrome browser. Follow these steps:

Go to customize and control > Settings


Settings > Content Settings


After clicking on content settings a pop-up will appear. Now Click on All cookies and site data.

google-chrome-all-cookies-and-site-data Now go to Search cookies box and type your specific keyword like “yodiz“. After typing keyword all related cookies are shown in list. Now you have two options to delete them:

1. Click on the “remove all shown” button to delete all shown cookies. 2. Go to each cookie and delete them manually one by one or certain one.


Microsoft Edge

Here is a step by step guide to remove cookies from Microsoft Edge Browser. Follow this step:

Go to More (Ellipses) > Settings


Settings > Chosse What to Clear

microsoft-edge-chosse-what-to-clear Click on “Cookies and saved Website Data” checkbox.

Then Click on Clear button to remove cookies from your browser.