Paying a Pending Transaction
If your transaction is pending, for the reason that current payment method information is not valid and you [...]
Can I restore a deleted item?
Yes, you can restore a deleted item from recycle bin. Restoring information differs per item type. Click on [...]
Restore a Project
Recovering a Project will restore all its work items including User Story, Issue and Tasks. Item Id of [...]
Change Default Order settings per Board
This setting is used to sort the board Items according to your selection of Project. Changing default "Order [...]
Create New Board Layout
To create a new board layout, you have to mention Project for which you are creating new board. [...]
Switching To another Board Layout
Each existing board layout can be shared and used within your organization. Board layout options are dependent upon [...]
Delete a Board Layout
A board layout can only be deleted when it is not used by any project. A Board Layout [...]
What are Custom Fields?
If the built-in System fields of an item do not fulfill your project needs and you want to [...]
Associate Custom Field with Custom Screen
Creation of a Custom Field does not associate it with any project item. To include Custom Field as [...]
Manage Star Priority Labels
Star Priorities help to classify User Story importance concerning business value. Get the most important User Stories done [...]
Why I need Custom Screen?
Custom Screen is one step towards tailoring your Item screen according to your needs. Customizing a Screen, let [...]
Update Payment Settings – Credit Card and other changes
There are multiple cases where one needs to change the Credit Card details or simply wants to switch [...]
How do I define a New Role?
Super Admin can define a new User Role in your organization. Once a new role is defined then [...]
Where can I find Yodiz End User Agreement?
The Terms & Conditions are provided to the User at the Signup page. For details, see Terms and [...]
How payment will be adjusted if you change package?
If you already purchased a package and make changes later in the package or number of users, Yodiz [...]
How to Downgrade Subscription?
You can downgrade your subscription to Free. Go to navigation menu, Setting > Billing > Payment Management Page [...]
Does Yodiz support On-Site Server License?
To purchase Yodiz On-site subscription package, contact us.
How I can calculate subscription cost?
You can view Pricing for all services that Yodiz offers. Go to Settings Icon > Billing > Payment [...]
What Payment Duration Options are available?
Payments can be made Monthly, Quarterly, Half Year and Annually. Package prices differ and depend on time duration.
Any specific Roles and Permissions needed to make a payment?
User must have Admin Rights to update payment settings. Users who are assigned as Payment Responsibles are able [...]